The following information can be used to contact the District or you are welcome to visit Municipal Hall between 8:00 a.m. and 4:30 p.m., Monday to Friday. If you would like to send correspondence to Council members, please email corporateservices@northsaanich.ca or mail it to the address noted in the footer below.
Municipal Hall
Phone: 250-656-0781
Fax: 250-656-3155
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Corporate Services
The Corporate Services department is responsible for processing all business as it relates to the North Saanich Council as well as performing all statutory requirements as set out in the Local Government Act and the Community Charter.
The department also coordinates all local government elections and other voting opportunities; provides advice with respect to Council procedures, policies, and functions; administers and processes all requests to access information through the Freedom of Information and Protection of Privacy Act; stores and maintains all vital records of the municipality such as agreements and bylaws; executes legal documents on behalf of the District; and provides recording secretarial support for various advisory bodies.
The Corporate Services department is also responsible for all Human Resources functions for the District.
Contact: Corporate Services
Phone: 250-656-0781
Email: corporateservices@northsaanich.ca
Stephanie Munro
Chief Administrative Officer
Phone: 250-655-5495
Email: stephanie.munro@northsaanich.ca
Dianna Plouffe
Director of Corporate Services
Phone: 250-655-5479
Email: dianna.plouffe@northsaanich.ca
Lyndsay Alexander
Manager of Legislative Services
Phone: 250-655-5458
Email: lalexander@northsaanich.ca
Myles Dolphin
Manager of Communications and Engagement
Phone: 778-426-8425
Email: mdolphin@northsaanich.ca
Alyson Stuart
Human Resources Manager
Phone: 250-655-5459
Email: alyson.stuart@northsaanich.ca
General Employment Inquiries
Email: careers@northsaanich.ca
Financial Services and Information Technology
The Financial Services & Information Technology department includes both financial and information technology services.
Financial Services is responsible for long-term financial planning, annual budget development, investment management, general accounting and all statutory financial reporting. The finance team collaborates with other departments to ensure fiscal responsibility and stewardship of the District's operations and assets.
Financial Services calculates and levies property taxes, generates utility bills, and processes payments for things like licenses and permits. It is also responsible for insurance, risk management, and the City's employee payroll for approximately 60 full-time, part-time, and casual employees.
The District's Information Technology team is responsible for all Information Technology systems, ensuring internal and external users have the appropriate technology devices, information, and applications to maximize efficiency.
- Property Taxes
- Utility Billing
- Online Services (for property tax and utility billing)
- Budget
- Grants in Aid
Phone: 250-656-0781
Barb Webster
Director of Financial Services
Phone: 250-655-5457
Email: bwebster@northsaanich.ca
Walter Wiebe
Manager of Financial Services
Phone: 250-655-5452
Email: walter.wiebe@northsaanich.ca
Infrastructure Services
The Infrastructure Services department is responsible for the design, maintenance, management and oversight of the District's parks, transportation, and public works including water, sewer, and drainage. Infrastructure Services delivers key services to the community, including the review and approval of subdivision designs to ensure construction quality as it relates to roads, water, sewer, storm drains, and access. The department is also responsible for planning and managing construction, providing guidance to maintenance crews as necessary, and issuing work orders and permits. Infrastructure Services staff also act as liaisons to other utility and service companies, such as BC Hydro, Telus, Fortis Gas, Shaw Cable, BC Transit, and Canada Post.
Phone: 250-655-5460
Email: infrastructureadmin@northsaanich.ca
Please complete the Service Request Form to report an Infrastructure concern within the District of North Saanich.
Ben Martin
Director of Infrastructure Services, Asset Management and First Nations Relations
Phone: 250-655-5461
Email: bmartin@northsaanich.ca
Don Penney
Senior Engineering Technologist
Phone: 250-655-5465
Email: dpenney@northsaanich.ca
Public Works and Parks - Service Requests
Water, Sewer, Drainage, Roads, Parks, and Trails
For service requests on municipal property:
- Call: 250-655-5480
- Email: infrastructureadmin@northsaanich.ca
- Or fill out our online service request form.
Public Works (after-hours)
Phone: 250-920-9235
Aaron Duff
Superintendent of Public Works
Email: aduff@northsaanich.ca
Planning and Community Services
The Planning and Community Services department provides advice and services related to the regulation and administration of development activity and community growth. In addition to policy review and development, key department activity includes development application processing, building permits, business licensing, and bylaw enforcement. Subdivision application processing is a joint function between Planning and Community Services and Infrastructure Services. The Approving Officer role rests in Planning and Community Services.
Community Planning combines the functions of current planning and long-range policy planning to bring a comprehensive approach to addressing issues of community growth and sustainability.
Planning staff:
- Review and make recommendations to Council regarding Official Community Plan amendments, Zoning Bylaw amendments and Development Variance Permit applications
- Provide professional advice and information to help ensure that land use and development in the District is in keeping with approved bylaws and policies
- Undertake planning studies and long-range planning initiatives
- Work collaboratively with community groups, businesses, government agencies and other stakeholder groups to further the District’s Planning initiatives
Joseph Calenda
Interim Director of Planning and Community Services
Phone: 250-655-5471
Email: joseph.calenda@northsaanich.ca
Community Planning
Phone: 250-655-5454
Email: planning@northsaanich.ca
Building Department
Phone: 250-655-5470
Email: building@northsaanich.ca
Bylaw Enforcement
Phone: 250-655-5476
Email: bylawenforcement@northsaanich.ca
Andre James
Manager of Building Inspection and Bylaw Compliance
Phone: 250-655-5472
Email: andre.james@northsaanich.ca
Emergency Services
In an emergency, always dial 9-1-1.
Non-Emergency
Phone: 250-656-1931 (during regular work hours, 7:30 am - 4:00 pm)
Phone: 1-877-537-6725 (after regular working hours, ask for North Saanich Duty Officer)
Fax: 250-656-0906
Email: firedepartment@northsaanich.ca
John Robertson
Interim Director of Emergency Services
Phone: 250-656-1931
Email: firedepartment@northsaanich.ca
RCMP (Non-Emergency)
Phone: 250-656-3931
Animal Control
CRD Animal Care Services
Phone: 250-478-0624
After hours: 1-833-931-3585
Search Directory
1-877-537-6725 (after regular working hours, ask for North Saanich Duty Officer)