Water and sewer costs are paid for through user charges, which are based on water consumption, and capital infrastructure levies, which are fixed amounts charged to a parcel of property. The water and sewer user charges are billed tri-annually, while the capital infrastructure levies are charged on the annual property tax notice.
| |
| January to April | |
| May to August | |
| September to December |
To sign up for utility e-billing or view your balance owing for utilities, you can sign up for an Online Services account.
Water and Sewer Late Payments and Penalties
The District charges a 10 per cent penalty on outstanding utility balances 61 days after the due date.
All remaining unpaid utility balances are transferred to the property tax account after December 31, where it will accrue daily interest.
Water and Sewer Payment Options
To submit an online bank payment for utilities, you will need to add the District as a payee:
- Log-on to your online banking account and select "Add Payee"
- Enter "North Saanich" in the search bar and everything from the District of North Saanich should populate
- More than one North Saanich payee will appear, select the water/utilities option
- Your 14-digit account number can be found on your utility bill beginning with either "010" or "020"
Please be advised that the District of North Saanich can sometimes be confused with the District of Saanich or the District of Central Saanich via online banking interfaces. Accordingly, please ensure that you select your North Saanich account to avoid sending payments to the wrong municipality.
Please note that the District does not accept e-transfers.
Pre-Authorized Withdrawal
You can arrange to have your utility account balance automatically withdrawn from your bank account on each due date. To sign up for this service, complete the authorization form. If you need to cancel this service, please complete the modification form.
At your bank
Utility bills are payable in person at most financial institutions.
By Cheque
- District of North Saanich
- 1620 Mills Rd
- North Saanich BC V8L5S9
Cheques can also be dropped off in our Secure Drop Box located outside the main entrance of the Municipal Hall. Please do not deposit cash in the drop box.
Please note that the District does not accept credit card payments at this time.
To sign up for utility e-billing or view your balance owing for utilities, you can sign up for an Online Services account.
Water Leak Adjustments
If a property owner experiences a leak in their water system, leading to higher than normal water consumption, they may be eligible for a one-time leak adjustment once they have remedied the leak. Please see the policy and form below that outlines the circumstances under which property owners can apply for a leak adjustment, and the methodology that will be used to calculate the amount of the adjustment.