NORTH SAANICH CITIZENS’ SATISFIED WITH DISTRICT SERVICES

During the summer the District of North Saanich contracted Ipsos Reid to conduct a citizens’ satisfaction survey to better understand citizens’ satisfaction levels, attitudes, needs, and priorities. Three hundred North Saanich households were randomly selected to participate in the survey. We are pleased to report that 99% of respondents feel that the quality of life in North Saanich is very good. Most survey respondents provided comments reflecting a positive and satisfied community. It is significant to note that 89% of those surveyed indicate that Staff is doing a good job and that 45% of those respondents rated staff’s performance as “very good” (the norm for the “very good” rating is 19%). North Saanich residents are generally satisfied with the services provided by staff and Council, and feel that they receive good value for their taxes. North Saanich is also perceived to be a very safe place to live and with very few crime-related issues. Citizens would like to see local leaders focus greater attention on growth, the environment, municipal government services, transportation, and, taxation/ municipal government spending.

Results also indicate that citizens want to receive more information from the District and note that the best ways of getting this information to residents are by mail, newsletter, email and the website. North Saanich residents would rather see the District increase taxes than cut services.

Click on the following link to see the results of the Citizen Survey.