Annual Billing Cycle:
Readings - April, August and December
Billings - May, September and January
Penalties:
A 10% penalty is due 61 days after the due date on the Utilities Invoice.
Pre-authorized Payment:
Forms can be obtained online or at the Municipal Hall and must be submitted with a voided cheque. Amount is withdrawn from your account on the due date printed on the bill. A note on your invoice states “Amount due will be automatically withdrawn from your bank account”.
- Pre-Authorized Payment Form
Method of Payment:
- Pay in person at the Municipal Hall
- Pay by phone through your bank or Credit Union.
- Pay using your financial institution Internet service.
- Use our Pre-authorized payment plan
- Pay by postal service
- Pay after hours using the drop box located at the front door of the Municipal Hall.
Water Rates:
The water user charge provides for the operation of the District’s water system and the purchase of bulk water. Water Utility rates for 2011 are $1.37 per cubic metre.
Parcels classed and assessed by the British Columbia Assessment Authority as 'Farm' shall be authorized to use municipal water for irrigation purposes.
Parcels qualifying under the special 'farm' rate described in Section 1 above shall be charged for water consumption as follows:
Farm with residence:
(a) For the first 152 cubic metres per tri-annual billing - $1.37 per cubic metre;
(b) For every cubic metre thereafter - $0.2060 per cubic metre.
Farms with no residence:
(a) For every cubic metre per calendar year - $0.2060 per cubic metre.
To check for leaks:
- Check taps, toilets, etc. to ensure no water is running in the house
- Read and record meter reading
- Don’t use any water for an extended period of time such as overnight
- Read and record meter reading again
- If the meter has moved there may be a leak and the need to consult a plumber
Leak adjustment:
It is the responsibility of the property owner to have the water leak repaired. Once the leak has been repaired, submit a letter requesting an adjustment to your water fill, along with proof of repairs. A onetime leak adjustment can be applied to your bill.
When property Changes hands:
Phone Municipal Hall and request a “final meter reading” and supply Municipal hall with a forwarding address. Note that charges remain with the property when it is transferred. The new owner becomes responsible for these payments.
What if bills are not paid?
Unpaid water and sewer are carried forward to the next Utilities Invoice. Outstanding Utility Invoices at year end are automatically transferred to arrears of taxes and interest is added daily.
Water Restrictions:
Restrictions generally apply between May 1 – September 30 of each year. More information provided by the Capital Regional District (CRD) Water Department Hot Line 250-474-9684. |
